Media
Selected coverage and commentary across television, print and online, radio and podcasts, and video.
- Featured
What is Anthropic's Mythos AI model and why does it have the financial world in a panic?
Lead expert voice on the financial-sector implications of Anthropic's Mythos AI model.
Op-Eds and Invited Commentary
- Will It Be AI Automation or Augmentation? , Smith Business Insight (March 12, 2025)
- How to Build a Better Chatbot , Smith Business Insight (November 20, 2024)
- Humanizing AI: Striking the Right Balance for Customer Engagement , Marketing News Canada (October 24, 2024)
- Don't curse the inflow of emails: It can help you do your job better , LSE Business Review (November 15, 2017)
Television
- Why people don't take action to protect their online privacy , CTV News, Kitchener (5 p.m. News) (March 16, 2022)
Print & Online
- AI can be great, but Canadians still need humans for personalized financial advice , The Globe and Mail (A. Seale) (March 9, 2026) Expert commentary
- The Creeping Risk of 'AI Ick' , Smith Business Insight (D. Aarts) (April 15, 2025) Research featured
- The Canadian subplot in Netflix's earnings , The Logic (A. Look) (October 18, 2024) Expert commentary
- Why We Keep Checking Our Email on Holidays , Smith Business Insight (D. Aarts) (July 3, 2024) Research featured
- Taking Email from Drain to Gain , The Toronto Sun (L. White) (May 22, 2024) Research featured
- How to make a chatbot customers don't hate , The Globe and Mail (J. Lindzon) (May 7, 2024) Expert commentary
- You've got mail ... and anxiety: How to reduce stress from an overflowing inbox , The Globe and Mail (R. Panjwani) (March 24, 2024) Expert commentary
- Finding the silver lining of workplace interruptions , McGill Delve (September 15, 2019) Research featured
- Research radio and podcast returns , Queen's Gazette (September 19, 2018)
- Canadians are getting more addicted to smartphones. Should telecom companies be held responsible? , Financial Post (E. Jackson) (December 23, 2017) Expert commentary
- Plugging healthcare gaps , Smith Business Insight (A. Morantz) (November 21, 2017) Research featured
- Study suggests ways to make email and other technology interruptions productive , Therapytoronto.ca (A. Ashley) (November 11, 2017)
- How to make email and other technology interruptions productive , Idm.net.au (November 2, 2017)
- Research shows how to make email and other technology interruptions productive , Newswise.com (October 30, 2017)
- Research shows how to make email and other technology interruptions productive , Sciencedaily.com (October 30, 2017)
- Email interruptus , Smith Business Insight (A. Morantz) (August 8, 2017) Research featured
Radio & Podcasts
- Transforming Email from Distraction to Asset , Podcast with CanadianSME Business Magazine (April 8, 2024)
- Interview with Ari Rabinovitch on CityNews (680 News) , CityNews (March 9, 2024)
- Interview with Sam Laprade on CityNews (101.1 FM) , CityNews (April 25, 2023)
- Interview with Kris McCusker on CityNews (680 News) , CityNews (April 11, 2023)
- Interview on David Cooper's "Late Showgram" , 580 CFRA News Talk Radio (and other stations) (March 1, 2022)
- Blind Date with Knowledge , Queen's CFRC 101.9 FM (May 30, 2018)
Video
- Video interview with Privacy Canada , privacycanada.net (July 7, 2022)
- Smith Business Insight Video , Queen's University (April 2022)
- Interview at Queen's University , Queen's University (March 2018)
- Interview at IÉSEG School of Management , IÉSEG School of Management (December 2012)